Section 4: Privacy notice and learner declaration
Privacy Notice:
Collection of your personal information
As a registered training organisation (RTO), MHCC
collect your personal information so we can process and manage your enrolment
in a vocational education and training (VET) course with us.
The
information provided by you in this application form is collected by MHCC
(RTO #91296) and will be used for the purpose of general participant
administration, planning and communication. The information contained herein
may be provided to Governmental agencies that fund and/or accredit this course.
The provision of this information is essential to determine your eligibility
for a place in an MHCC course. Information provided will be held securely.
Use of your personal information
MHCC use your personal information to enable us to
deliver VET courses to you, and otherwise, as needed, to comply with our
obligations as an RTO.
Disclosing your personal information
Under
the National Vocational Education and Training Regulator Act 2011(Cth) (NVETR
Act), MHCC is required to disclose the personal information we collect about
you to the National VET Data Collection kept by the National Centre for
Vocational Education Research Ltd (NCVER). The NCVER is responsible for
collecting, managing, analysing and communicating research and statistics about
the Australian VET sector. We are also authorised by law (under the NVETR Act)
to disclose your personal information to the relevant state or territory
training authority.
MHCC
may disclose your personal information for these purposes to third parties,
including:
·
School
– if you are a secondary student undertaking VET, including a school-based apprenticeship
or traineeship
·
Employer
– if you are enrolled in training paid by your employer
·
Commonwealth
and State or Territory government departments and authorised agencies
·
NCVER
·
Organisations
conducting student surveys
·
Researchers
Personal information
disclosed to NCVER may be used or disclosed for the following purposes:
·
Issuing statements of
attainment or qualification, and populating authenticated VET transcripts
How the NCVER and other bodies handle your personal information
The NCVER will collect, hold, use and
disclose your personal information in accordance with the law, including the Privacy
Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal
information may be used and disclosed by NCVER for purposes that include
populating authenticated VET transcripts; administration of VET; facilitation
of statistics and research relating to education, including surveys and data
linkage; and understanding the VET market.
The NCVER is authorised to disclose information to the Australian
Government Department of Education, Skills and Employment (DESE), Commonwealth
authorities, State and Territory authorities (other than registered training
organisations) that deal with matters relating to VET and VET regulators for
the purposes of those bodies, including to enable:
· administration
of VET, including program administration, regulation, monitoring and evaluation
· facilitation
of statistics and research relating to education, including surveys and data
linkage
· understanding
how the VET market operates, for policy, workforce planning and consumer information.
The NCVER may also disclose personal information to persons
engaged by NCVER to conduct research on NCVER’s behalf.
The NCVER does not intend to disclose your personal information to
any overseas recipients.
For more information about how the NCVER will handle your personal
information please refer to the NCVER’s Privacy Policy at www.ncver.edu.au/privacy.
If you would like to seek access to or correct your information,
in the first instance, please contact your RTO using the contact details listed
below.
DESE is authorised by law, including the Privacy Act and the NVETR
Act, to collect, use and disclose your personal information to fulfil specified
functions and activities. For more information about how the DESE will handle
your personal information, please refer to the DESE VET Privacy Notice at https://www.dese.gov.au/national-vet-data/vet-privacy-notice.
Surveys
You may receive a
student survey which may be run by a government department or an NCVER
employee, agent, third-party contractor or another authorised agency. Please
note you may opt out of the survey at the time of being contacted.
Authority to View Documents
While you are undertaking your training program, there will be times
when MHCC Inc and/or its training
representative, needs to discuss your situation with others. This could be with
your workplace supervisor/colleague, employer, workplace trainer, or Department
of Education and Training. As part of our work there will also be a need to examine
workplace samples to help assess your work against the training program
requirements. Information may also be used by the Department of Education and
Training for research, statistical analysis, program evaluation, post completion
surveys, and internal management processes. Please be assured that any
discussion held with these representatives will be for the purpose of your
assessment and for your development. During
the process we do not plan to discuss your evidence or work practices with
other participants, unless we have your written permission to do so. You and
your employer are required to give permission in writing for any of these discussions
or viewing of evidences to occur and for samples of evidence and participant file
information to be shared with MHCC Inc, as the Registered Training Organisation
responsible for the training contract, or the Department of Education and Training.
Contact information At any time, you may
contact MHCC to:
· request access to your
personal information
· correct your personal
information
· make a complaint about
how your personal information has been handled
· ask a question about
this Privacy Notice
For more information please refer to MHCC
privacy and confidentiality policy
How to contact us
Complaints
about breaches of privacy can be made directly to MHCC PO
Box 668 Rozelle NSW 2039 02 9060
9627 training@mhcc.org.au
Learner declaration
By completing and signing this form, I understand and
adhere to MHCC’s and NSW Department of Education and Training privacy policies.
I understand that the government agencies may use my personal information for
any purpose relating to the exercise of government functions, including but not
limited to the evaluation and assessment of my training, determination of my
eligibility to receiving subsidised training or fee exemptions or concessions. I
give permission to MHCC Representative to discuss my training program development
and evidences with my employer, supervisor, or Department of Education and
Training and for the purpose of my application for the course. I also acknowledge
that that the Department may contact me by telephone, email or post during or
after I have ceased subsidised training with MHCC.
I confirm:
• I have completed a pre-training review, course induction over the phone, online or face to face and have contributed to the development of this document.
• I am aware of my responsibility to ensure that this document and its ongoing development is implemented and monitored over the duration of the course.
• That all details provided on this enrolment form are true and correct.
• That I have obtained a copy of MHCC Learner Handbook from the MHCC
• That I have read the MHCC Learner Handbook and understand my rights and obligations with respect to access and equity, privacy, access to records, payments of fees and refunds, course cancellation, and complaints and appeals.
• That I have been provided with adequate information about the course in which I am enrolling to enable me to make an informed choice.
I agree to:
• Abide by the policies and procedures of the Registered Training Organisation #91296 as detailed in the MHCC Learner Handbook.
• Provide information to MHCC prior to enrolment as requested to identify where special consideration of the learning and assessment process and support may be required to complete the course which I am undertaking.
• Advise MHCC of any issue (e.g. medical) that could affect my ability to complete the course in which I am enrolling.
• Conduct myself in a professional manner and respect MHCC staff and its clients.
• Complete and submit all assessments in accordance with the course requirements and MHCC policies and procedures for assessments.
• Pay all course fees when due, where applicable